Specialist compliance support for FSA and CCA activities.

Experts in both video and audio mystery shopping.

New Mystery Shopping Guide With Insider Secrets & Contacts Guaranteed.

News, articles, and mystery shopper details.

Description of the company and services offered. Apply online to be a shopper.

Mystery shopping, web shopping, training, motivational seminars, and focus groups.

Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application.

Florida-based service evaluations to varied industries.

Retail, restaurant, service, sales and entertainment complex mystery shopping. Online application.

Mystery shopping, quality research, and consultancy services. Company profile, locations and contacts.

Mystery shopping provider. Specializes in automotive after sales care. Also offers design, development and manufacture of specialist tools.

Telephone training and mystery shopping of all types of vehicle dealerships.

Offering traditional, audio, and video mystery shopping, and market research. Also training training programs.

Amusement park mystery shopping. Online application.

Marketing research firm that specializes in customer satisfaction programs. Online application.

Shopper evaluations of restaurant, fast food, retail, health care, insurance, banking, grocery, automobile and sales and service. Online application.

Mystery shopper services catering to retail, restaurant, hotel, airline and car rental industries. Online application.

Offers mystery shopping and consulting services for restaurant, property management, retail and a variety of other industries in the United States and Canada. Web-based reporting. Online application.

Offering customer service evaluations, exit interviews, and employee training with web access. Resource for shoppers and online application.

Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available.

Mystery shopper services catering to retail and financial services. Sales staff and management training and market research. Online application.

Mystery guest retail, hotel and restaurant reports since 1987. Video training and guest intercept programs also available. Online application.

Offers a range of mystery shopping services with a core focus on the financial services industry and service-oriented retail companies. Core competence is helping companies prevent discriminatory and unfair sales practices.

Telephone-based mystery shopper programmes as part of a wider evaluation of public sector services.

Business and retail on-site, telephone and customer feedback secret shopper services.

Partners with retailers to ensure cashiers comply with age-restricted sales policies while providing an objective view of operations.

Full-service mystery shopping and market research company serving Canada and the US. Custom designed customer service and satisfaction surveys, and secret shopping programs designed to help businesses improve their critical customer satisfaction levels

Mystery shopping and market research surveys for financial, restaurant, retail and service industries. Also offer proof-of-performance theatre audits. Online application.

Mystery shopper services to banking, restaurant, retail and entertainment sectors. Online application.

A customized mystery shopper program using specialized secret shoppers with a video recorded analysis.

Gathers and reports customer perceptions, feedback and suggestions concerning products and services for high-technology companies. Profile, FAQ and contacts.

Nationwide mystery shopping and customer satisfaction measurement services for automotive, banking, restaurant and real estate. Online application.

Mystery shopper consultant services to the retail industry.

Mystery shopper services to restaurants, bars, hotels, banks, retail and service industries. Licensed investigators. Online application.

A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance.

Full service mystery shopping company providing on-line reporting for customer service evaluation.

A mystery shopping service catering exclusively to the restaurant and hotel foodservice industries since 1985.

Website, telephone and on-site mystery shopping services. Online application. Employee surveys and competitor price check services also available.

Mystery shopping services to the retail food service industry. Online application.

Monitoring customer service performance and employee honesty in a broad range of industries (Hotels, Retaurants/Bars, Retail).

Video, telephone, and physical mystery shopping. Automotive industry specialists. Streaming video and audio results online.

Provides mystery shopping and customer satisfaction measurement services. News archive, and monthly newsletter.

Provides mystery shopping and sales training services. [Houston]

Customized mystery shopping programs.

Offering mystery shopping and merchandising compliance evaluations. Also consumer research and training services.

Providers of mystery shopping services. Also customer experience evaluation and international benchmarking. Company profile, locations, contacts and Online shopper application.

Video mystery shopping.

Provides mystery shopping services, merchandising, and point of sale marketing audits.

Conducts many types of evaluations and surveys across North America.

Offers mystery shopping investigative services exclusively to hotels, restaurants, and resorts.

Mystery shopping and secret evaluating in person, online, by telephone or via competitive shopping. Case studies, tips and publications. Company profile and contacts.

Services offered, contact details, and application to be a shopper.

Business evaluations by mystery shoppers, customer service information collectors, local and US national. Comparison graphs for managers.

Mystery shopping and merchandising solutions. Services retail and restaurant industry. Programs customized to meet the objectives and budget of customers.

Provides services in the US, Canada and Puerto Rico to fast food chains, restaurants, airports, and convenient stores. Also provides private investigations in the US. Shopper application available.

Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry.

Providers of mystery shopping services.

Provides customized mystery shopping services for automotive dealerships, retail locations, restaurants, hotels and apartments, telephone programs, and customer service evaluation.

Serving retailers, restaurant/quick-serve, manufacturing and service industries with custom-designed mystery shopping programs.

Specialists in mystery shopping and merchandising services. Includes services and contacts.

Wide range of mystery shopping services, on-site, telephone and web-based to the retail industry. Online application.

Customized mystery shopping services.

A market research and mystery shopping company providing national coverage.

Offers mystery shopping for retail, leisure and tourism sectors. List of services, profile and contacts.

Secret shopping services used by the retail, restaurant and rental housing industry.

Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback.

A British company specializing in worldwide mystery shopping and market research.

Offers a wide variety of quantitative research studies, including mystery shopping and customer surveys.

Print, telephone, and video mystery shop services.

Sign up to be a shopper or inquire about using this business's services.

Evaluates customer service and quality control. News for potential clients and shoppers, contact information, and details about the business.

Mystery shopping and customer service training and consultancy services. UK.

Trade association of mystery shopping providers and resource for shopper applicants.

Listings of companies needing shoppers, a shoppers' bulletin board, a live chat area, and a page of links to free or inexpensive items.

Independent website usability evaluation service.

Linking shoppers with schedulers to choose from for on-going assignments. Customer Service support center available 24 hrs per day.

Online tools for mystery shopping providers: web-accessible form and report editors, ftp transfer, automatic scoring of submitted forms, and report downloading in ZIP and CSV format. Monthly fee for access to these tools.

Focuses on Australian shops but also New Zealand, United Kingdom and the United States of America.

Mystery shopping services to varied industries. Web-based reporting.

Mystery shopping in America and Europe.

Offers a variety of mystery shopping services.

Restaurant, apartment and retail mystery shops. On line shopper application.

Services include mystery shops, site inspections, and phone surveys.

UK-based telephone and video mystery shopping services.

Provides transaction experience studies, mystery shopping, customer surveys, competitive intelligence services, and special consulting services. Apply online to be a shopper.

Customer service mystery shopping, marketing data collection and compliance audit programs. Apply online to be a shopper.

UK business specializing in phone and personal visits, and mail and email inquiries to customer service departments.

A Montreal-based firm in business for over 11 years, provides mystery shopping and consulting services across Canada, the US and Puerto Rico.

Specialists of network assessments.

Details how to become a customer and receive feedback on quality service, how to stimulate word-of-mouth, and suggestive selling.

Conducts mystery shopping and quality reports for restaurants and lodging facilities.

A UK-based company providing telephone audits, mystery shopping, website evaluations, and competitor comparisons for the retail and public sector.

Providers of scheduling, recruiting, and editing services for the mystery shopping industry. Personalized consulting service for each client. Mystery shoppers may register in our database. Job board available.

A market research organization that conducts surveys and mystery shopping.

Shopper evaluations. Apply online.

Customer feedback and evaluation services. Company profile, news and contacts.

UK-based mystery shopping services including competitor visits and internet and telephone shopping.

Mystery shopping agency. List of services, details about applying, and contact information.

Retail, service, hospitality and call center mystery shopping.

Quality management programs to enhance performance, measure product quality, and maintain brand stature.

Company description, services offered, and online shopper application.

Offers a variety of customized mystery shopper and caller services.

Providing customized quality and service evaluation programs (a concept of mystery shopping) to restaurant, hospitality, retail, and service companies. Online service available.

Develops and customizes training courses in customer satisfaction, and provides mystery shopping services.

Full service mystery shopping solutions. Apply online.

Mystery shopping services. Apply online.

Specializes in retail, restaurant, malls, jewelers, coffee houses, integrity issues and customer service audits. Company profile and contacts.

Services offered, staff, contact details, and shopper application.

Mystery shopping services with either local residents or shoppers who have experience in a particular industry. Information for clients; application form for prospective shoppers.

Provides mystery shopping services to a variety of industries throughout the United States.

Customer service audits performed throughout North America.

Provides a comprehensive solution for keeping on top of the front line.

Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and clients.

Provides actionable, real-time Internet-based mystery shopping and performance assessment across all of North America.

Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria.

Service evaluation programs and customer care consulting for restaurants, retail stores, service businesses and call centers.

National and international mystery shopping and full service market research firm providing market analysis, measurements and solution services.

Video mystery shopping company. Shoppers wear microvideo equipment to record interactions. Services, press releases and news, dealers, and contact information.

Shoppers pay annual fee to be part of an employee database accessed by would-be mystery shopper employers.

Offers mystery shopping and market research services for customer satisfaction measurement in Australia and New Zealand. profile and contacts.

Mystery shopping and market research services for customer satisfaction measurement.

Australian mystery shopping organization.

Provides mystery shopping on site and by telephone to the retail industry. Online application.

Provides independent customer service evaluations by using guest mystery shoppers to evaluate employee performance. Details about services and industries served, mystery shopping details, FAQs and contact information.

Mystery shopper services to bank, restaurant and retail industries. Employee incentive plans and surveys. Online application and shopper resource.

A mystery shopping company with shopping opportunities available across the lower 48 states and Hawaii in the US.

Company provides mystery shopping services throughout the U.S. and abroad. Site includes a sign-up area for shoppers.

Provides customer service evaluations, mystery or secret shopping services.

Has some current jobs, a polling area where shoppers can rate shopping companies, and a private list of companies looking for shoppers (list is available for a fee).

Marketing services company that specializes in providing customized data collection for Consumer Products Manufacturers and multi-unit retailers. Services offered, and mystery shopper application.

Customer-driven mystery shopping and consultative services specializing in the financial services industry.

Mystery shopping and compliance audits powered by Palm technology with digital photo documentation. Website accessable data. Find details about the business, services offered, and contact information.

Customer satisfaction measurement specialists.

Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping.

Article about Shoppers who spy on those who serve, amateur detectives rate firms on everything from cleanliness to customer service.

Provider of hotel mystery shopping and sales training services to the hospitality industry.

Provides food and beverage service evaluations and full property evaluations for hotels.

Offers mystery shopping and competitive intelligence services exclusively the casino gaming industry.

Mystery Shopping services. Customer Service Feedback. Online application.

Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers.

Offers services to retail and service industries in the United States. Online application.

Providing mystery shopping, customer service evaluation, surveys and analysis. Specializing in retail and food industries. Covers Canada and USA.

Hidden camera video captures real-time employee interactions to improve customer service, sales, and other target areas.

Assesses the visitor friendliness of websites, using real internet customers as paid reviewers. Located in the UK.

Quality assurance company specializing in mystery and comparison shopping.

Specializes in serving smaller retail chains throughout North America.

Independent review of website usability and efficiency from a customer's point of view. Online application.